Who we are

Welcome to Upstate Realty Inc., Brokerage (“we,” “us,” or “our”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide to us directly, such as:

• Name
• Contact information (e.g., email address, phone number)
• Address
• Property preferences and requirements

The user’s contact and personal information is used to contact said user when necessary and requested, but is primarily used to collect personal information necessary to effectively market and to sell the property of sellers, to locate, assess and qualify properties for buyers and to otherwise provide professional services to clients and customers.

How We Use Your Information

We may use your information for the following purposes:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide support
• Send marketing and promotional materials (you may opt out at any time)

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Your Consent and Choices

By using our services, you consent to the collection and processing of your personal information. You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving marketing communications
• Object to the processing of your information

Email Links

Our website offers an email contact option found on the ‘Contact Us’ page, allowing you to reach out to us with any questions or comments you might have. We carefully review all received messages and strive to provide timely responses. Apart from addressing your comments or inquiries, we may also retain your email for potential future enhancements to our website or discard it accordingly. Rest assured, your personal details will never be shared, traded, sold, or swapped with any third parties unless we have obtained your explicit consent.

Canada Anti-Spam Law (CASL)

Canada’s anti-spam legislation (CASL) is the federal law dealing with spam and other electronic threats. It is meant to protect Canadians while ensuring that businesses can continue to compete in the global marketplace.

To be in accordance with CASL we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or website headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email